Comentarios

7.8
Puntaje de comentarios

Desglose del puntaje

Limpieza
8.1
Confort
7.5
Ubicación
7.6
Instalaciones
7.3
Personal
8.3
Relación calidad-precio
7.9

Comentarios

    Teodor
    de

    Puntaje de comentarios

    9.6
    16 de septiembre de 2018
    No hay comentarios disponibles.
    dk

    Puntaje de comentarios

    6.9
    12 de septiembre de 2018

    Ok for one-night stay

    There was no shampoo in the bathroom, only soap, the ventilation was not worjking in one of the bathrooms. Breakfast was plain - only deep fried mekitsi and cheese/egg toast.
    It was clean, huge balconies
    Agnese
    lv

    Puntaje de comentarios

    10
    29 de agosto de 2018
    This place is something special!! There is much better than in photos. Totally recomend!!
    kineret m
    il

    Puntaje de comentarios

    9.6
    20 de agosto de 2018
    Good breakfast and good location
    Margarita
    bg

    Puntaje de comentarios

    10
    13 de agosto de 2018
    Temperature of the water in the shower is difficult to control.
    We enjoyed our stay. Good customer service, breakfast on time (homemade banitsa was delicious) and the place was clean.
    Linas_VNO
    lt

    Puntaje de comentarios

    5.8
    5 de agosto de 2018

    Basic, but acceptable if you are not too picky

    The biggest problem was to find the place in the darkness, and GPS was helpless to direct us to it. We arrived (by rented minivan) to Separeva Banya at about 22 hrs (10 p.m.), and drove around on a curved and dark (unlit) street at the outskirts of town for some time before we gave up and tried to call the telephone number provided on the booking sheet. Then, it took some creative communication (first in English, then in Russian - it appears that the latter language is preferred by the guest house staff) and waiting, until some lady from another small hotel (that we happened to stand nearby) came out and kindly showed the way to the Guest House Lilla that appeared to be some 60-70 meters down the curve. Some directing signs on the street (especially at the curve of it) would be advisable.
    Rooms were rather basic with an outdated furniture, however that was about as much as we expected when booking this place. We intended just to sleep there before going to see Rila lakes, and the place provided a modest but acceptable lodging, so no complaints here. Breakfast was simple (consisting mostly of carbohydrates :)) but sustaining, and when we asked for milk for our kids, the lady of the house was kind enough to fetch a package of it to the table.
    gb

    Puntaje de comentarios

    9.2
    1 de agosto de 2018
    No hot water in the shower, until we worked out you had to turn on the hot tap in the basin at the same time!
    The lady in charge (who wasn't the owner) - she extended a very warm welcome and cooked a delicious evening meal for us, as well as traditional Bulgarian breakfasts. She also did everything else at the guest house with no help - reception, cleaning, everything. Don't know how she managed it. She spoke no English but we got by easily despite this. She was a gem!
    es

    Puntaje de comentarios

    3.3
    26 de julio de 2018

    Not as advertised

    * The photos in booking.com sell a hotel with a swimming pool and poolside relaxing area, none of which is available (see photos) * Even though the beds appeared new, half of the double bed frame was broken (see photos) - the others patched up with bad repairs * No hot water in the shower * There were noisy parties going on late into the night * The check-in process was difficult (hard to find the entrance - see photo, no response to messages via booking.com app) * The WiFi signal was weak in many parts of the building * After check-in we saw some small print about the pool being unavailable, but this wasn't reflected in the marketing photos
    Breakfast was good
    TSIPORA ADMON
    il

    Puntaje de comentarios

    5.8
    14 de julio de 2018
    No hay comentarios disponibles.
    Anonymous
    gb

    Puntaje de comentarios

    4.6
    7 de julio de 2018
    Was a building site!! Impossible to find. No reception.
    Lady that dealt with us - eventually - very sweet but did not speak a word of English.
    Cassandra
    de

    Puntaje de comentarios

    5.8
    6 de julio de 2018
    The beds had threadbare (thin) single sheets (flat) and top sheets. There were 4 beds crammed into a small room. The "balcony" was just wide enough for a chair with a "view" of the house next door. I wouldn't call it a view. The glass shelf above the sink was precariously attached - not safe to put more than your toothbrush on it. Breakfast was limited to the one dish the hostess was serving, a cup of tea or coffee or LukeWarm Cocoa for the kids. Vegetarian would not be happy. No fruit offered.
    They are building a pool which will be nice - maybe next summer(?). The best part was the fan in the bathroom.
    MartijnNL
    nl

    Puntaje de comentarios

    3.8
    17 de junio de 2018
    No hay comentarios disponibles.
    KristakudisG
    bg

    Puntaje de comentarios

    3.8
    14 de mayo de 2018

    Extremely disappointing. Still under construction and you sleep between all materials, noise, dirt..

    It was presented as a place with pool, garden, restaurant, etc. The pool is still under construction. The garden is just raw land you can not walk on. There is no spot you can sit outside currently and we even needed to put the sheets ourselves.
    It is outside the town itself but on a picturesque place.
    Denitsa
    bg

    Puntaje de comentarios

    6.2
    2 de mayo de 2018
    No hay comentarios disponibles.
    Husam Chhadeh
    gb

    Puntaje de comentarios

    9.6
    1 de mayo de 2018
    It's clean and good personal
    cz

    Puntaje de comentarios

    5.0
    22 de abril de 2018

    No response or proper communication

    The property was under reconstruction. We could not find entrance and anybody to talk to. Phone was not reachable and disconnected. No response to my email despite that booking was confirmed. Once we found the entrance in the middle of the recnstruction, the room was ok and clean.
    Comfy beds
    Tanya R.
    lv

    Puntaje de comentarios

    8.3
    16 de abril de 2018
    The only thing that spoiled our experience: communication(( The personnel spoke no English, a little bit Russian, so Bulgarian mostly. The reason for choosing this place for us was 24h registration desk, because we planed to drive(narrow steep serpentine roads) from a neighbour country. I saw no reception there at all during our visit and 24h working hours/late check-in were not functioning in our case. We arrived around 1 a.m., but warned about possibility of this situation one day before and received a positive answer. In fact we waited for 20 min. near the gate(on the wrong side of the house as we understood later), made 2 telephone calls to get in and were a bit critisised for being so late by somebody in a bathrobe. I still could recommend this variant, but maybe to check-in till 22:00 latest.
    Very suitable for: spending time calm; relaxing family vacation; slow tourism; health-improving activities; nature lovers. Renovated, clean room with separate entrance. Traditional breakfast.
    Iva
    bg

    Puntaje de comentarios

    9.2
    16 de abril de 2018

    Great value for money !

    Not a big deal but The bathroom had no heating ; no A-la-Carte restaurant even though the host was very kind to ask if we were hungry when we arrived ;
    Nice location, lovely home-made breakfast, big yard, kind host
    Nikolay
    bg

    Puntaje de comentarios

    8.8
    8 de abril de 2018
    No hay comentarios disponibles.
    Boris Georgiev
    bg

    Puntaje de comentarios

    8.3
    8 de enero de 2018
    No hay comentarios disponibles.
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